Today there are two key trends impacting the CMS market. Firstly, all indications seem to point to that services traditionally handled in-house are increasingly being outsourced to professionals like Intrum Justitia. Secondly, payments delays are increasing, forcing European companies to fi nance the equivalent of EUR 25 billion in additional credit.

According to Intrum Justitia's calculations, an average of about 10 percent of the market is outsourced, with signifi cant differences between countries.

In general, countries in northwestern Europe are more mature and frequently hire outside specialists like Intrum Justitia. Markets in Southern Europe have a lower level of outsourcing and greater payment risks.

Large market potential
According to Intrum Justitia's calculations, the value of the total outsourced market is about SEK 30 billion. Growth in the European CMS market is expected to outpace GDP. The greatest potential, however, lies in the share of the market that has yet to be outsourced. If outsourcing in Germany, France and the UK were to rise by 25 percent, the market would grow by about SEK 20-25 billion.

Intrum Justitia's way of working is distinguished by high quality in the entire chain, and the Group's offering should therefore be able to gain market share among companies that currently manage credit issues in-house due to high quality demands.