Supporting our customers. All the way.
Late payments happen. When they do, we are there for our customers, every step of the way. From the first day our customers hear from us to the day they are back in financial control.
The reason for not being able to pay on time can be anything from a forgotten bill to life-changing events that can have major financial consequences. We are aware that people can find themselves in different degrees of debt, with differing financial circumstances.
For this reason, we attach great importance to offering support in finding a sustainable solution, regardless of the cause of the debt or late payment.
Through an ethical approach, we respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and take back control.