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Our values

Our values define who we are and determine how we act; they form the mental foundation from which we work to offer our clients effective credit management services.

Understanding People

At Intrum Justitia there is a person behind every decision who becomes familiar with each individual situation, understands needs and is determined to find a solution. Only by truly understanding people can we turn a difficult situation into something positive for everyone involved. The core of our work is creating value for businesses and society through our understanding of people – both clients and their customers, as well as our employees.

Seeking insight to feed innovation

We are always seeking new knowledge, gathering business and credit information on individuals and companies in all European markets, gaining new experiences that are stored in our systems and then shared with everyone in our organization. Insights into business and trends are essential if we are to deliver innovative solutions to our clients. Insight is the mother of innovation.

Making a difference

We don’t look for problems, we find solutions. We help our clients by providing credit management services that make them more competitive. Informed credit decisions, faster payment and smooth debt collection processes improve margins and cash flow. Intrum Justitia makes a difference – not just for our clients, employees and shareholders, but for society in general.  Profitable companies create jobs and help move society in a positive direction.

Committing to challenge

We are often participants in sensitive situations. Sometimes people are stressed because their finances are at stake or they are handling large sums that are crucial for a company’s future. We also affect the macroeconomy because our business is a catalyst for a sound economy, not just for individual businesses but for all of society. We welcome challenges. Challenges are what we live for. 

Our mission - A catalyst for a sound economy

We  create sound economies by making  trade simple, safe and fair. The more trade that takes place, the better for society, companies and individuals. We help both sides make good on a deal and promote long-term relationships that create value for all parties concerned. The bottom line is that everyone profits when money flows and business works. That’s what Intrum Justitia is all about. Learn more about our mission.