You have received a letter from Intrum because you have not paid a creditor and they have asked us to collect the debt owed. The first thing to remember is not to panic. It is a logical step for a creditor to use a firm such as Intrum to collect overdue accounts. We want to solve the payment problem in an amicable way without the need for legal proceedings.
Your details are sent to us from your creditor in respect of your account. They send contact details and further information concerning the payment of any debts owed. This information is kept in the strictest of confidence.