Who we are

Who we are

As a market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, and we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group.

As a result, we have a unique geographical size and scope. With market leadership however, comes with a great responsibility. We see ourselves as role models within our industry and have both the opportunity and responsibility to set new standards and change the way people perceive credit management. Through ethical and sustainable business practices we want to become the true benchmark of our industry.

We help companies prosper by caring for their customers

At Intrum we create value for our clients, our customers, our owners and for society at large. We are driven by our Purpose and our four values; Empathy, Ethics, Dedication, Solutions which define who we are and determine how we act. We make sure that companies get paid, help people get out of debt and enables for society to grow.

Leading the way to a sound economy

Through Intrum’s wide range of credit management services, including financial and collecting services we help companies of all sizes, prosper by improving cash flow, increasing liquidity and minimizing risk. We make trade simple, safe and fair, by making sure that companies get paid while helping people getting out of debt. This is how we contribute to a sound economy for society, companies and individuals.

Debt collection for the future

Intrum is a company with a proud heritage. But above all, we have an exciting future ahead of us. Through digital initiatives and a strong customer-focus, we aim to be in the forefront of the development of our industry.

Intrum in numbers

  • 24 countries in Europe

  • 160 partner countries

  • >10,000 employees

  • > 250,000 customer calls daily

Intrum Group's Purpose

In our globalized economy, it is a great strength that Intrum has a presence in 24 markets, where we have expertise in everything from local laws and regulations to industry standards.
Our combined global offer with local knowledge makes us understand our clients and customers' situation or business. Through our complementary network of 160 partners, our services are available around the globe.

Intrum is leading the way to a sound economy, for individuals, companies and for society at large. We argue that firms and organisations being paid on time is a pre-requisite for their continued growth and development. At the same time, on an individual level, a sound economy is the foundation for a good quality of life and creates opportunities for people to achieve their dreams and goals. Through our services, Intrum creates jobs and enables growth.

Find out more about Intrum Group

Join our team

Our employees grow and develop by making a difference. Find out more about working at Intrum.