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Helping millions improve financial health

Manage your payments
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For individuals

Access for help and support
If you've received a message from us or need support managing your finances, get in touch to take the first step towards becoming debt-free.

For individuals

Access for help and support
If you've received a message from us or need support managing your finances, get in touch to take the first step towards becoming debt-free.

For businesses

Explore our solutions
We support companies of all sizes with credit management, debt collection and advanced analytics – helping you improve cash flow, reduce risk, and protect customer relationships.

For businesses

Explore our solutions
We support companies of all sizes with credit management, debt collection and advanced analytics – helping you improve cash flow, reduce risk, and protect customer relationships.

For investors

Visit our investor section
Stay updated on our performance, strategy and transformation journey. Access financial reports, shareholder information and latest updates from Intrum Group.

For investors

Visit our investor section
Stay updated on our performance, strategy and transformation journey. Access financial reports, shareholder information and latest updates from Intrum Group.

Our impact in numbers

4.9M

(million) people supported became debt free in the last 12 months

35M

(million) cases handled in 130 million customer interactions every year

70,000

businesses trust Intrum to manage their credit management services

9,000

dedicated employees in 20 European countries

Intrum Brand AI 69

Presentation of Intrum's results for January-March 2026

Intrum announces its interim results for January-March 2026 on 7 May at 7:00 a.m. CET. The report will be presented in an audiocast with teleconference at 9:00 a.m. CET the same day. Johan Åkerblom, President & CEO and Masih Yazdi, CFO, will present the results and answer questions. The conference will be held in English.

Calendar
07 May 2026
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Europe's leading credit-management services provider

Debt is more than numbers; it’s about people’s lives, businesses future, and a functioning society. Our approach combines deep industry expertise with cutting-edge technology, allowing us to tailor solutions that work for both individuals and businesses. Through ethical collections, financial education, and data-driven insights, we help customers manage their obligations in a way that is sustainable, fair, and transparent. Our goal is not just to recover debt, but to empower people to move forward.

Intrum Brand AI 58 Webformat

Grounded in ethics, driven by technology

Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability. With a strong presence across 20 markets, we combine local expertise with global reach to drive sustainable financial solutions.

Through cutting-edge technology, data-driven insights, and a commitment to ethical practices, we help businesses manage credit effectively, recover outstanding debts, and ensure financial wellbeing for consumers. Our expertise spans multiple industries, from financial services to telecoms, utilities, and beyond.

Discover our business solutions.

AI is transforming credit management

Intrum AI is our intelligent platform that automates and personalises the credit management journey, helping businesses recover debt more efficiently while improving the customer experience. Powered by Ophelos, it combines ethical collections with cutting-edge technology.

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Intrum expands AI-native collections platform to Portugal and Italy

Intrum expands AI-native collections platform to Portugal and Italy

Ophelos, Intrum’s AI-native collections platform, is now live in eight European markets, with Portugal and Italy the latest to join.

Global solutions
AI
Ophelos
AI that makes debt resolution faster, fairer and more efficient

AI that makes debt resolution faster, fairer and more efficient

We build tools that make difficult moments easier, both for businesses and the people they serve. With intelligent systems and thoughtful design, we’re making credit management more proactive, personal and humane.

Proven impact: Our AI platform delivers results in both implementation and innovation

Proven impact: Our AI platform delivers results in both implementation and innovation

Intrum is continuing its digital transformation at pace through Ophelos, our AI-Native debt resolution platform. Now live across six European markets, Ophelos enables us to deliver improved customer experiences, stronger client outcomes, and more efficient operations.

AI
How we work
Ophelos
Ophelos & Intrum – A unified approach to debt resolution

Ophelos & Intrum – A unified approach to debt resolution

The financial landscape is changing rapidly, with businesses and consumers alike seeking more digital-first, personalised solutions for debt resolution. Intrum is taking the next step forward with Ophelos, a pioneering AI-driven debt resolution platform that enhances digital engagement and customer experience.

Global solutions
AI
Ophelos
Progress in scaling AI-powered debt resolution across Europe

Progress in scaling AI-powered debt resolution across Europe

The integration of Ophelos into Intrum has marked a significant shift in the way debt resolution is managed, leveraging AI-driven automation to improve efficiency and customer experience.

Global solutions
AI
Ophelos
AI-driven debt collection from Ophelos

AI-driven debt collection from Ophelos

Acquired by Intrum in autumn 2023, Ophelos is a leading AI and technology company focused on reducing outstanding debt for its clients and assisting end customers experiencing financial difficulties. Their autonomous debt collection platform, with advanced AI and machine learning technologies, encourages your customers to pay across channels, with a personalized and empathetic customer experience.

Inio

Inio

Inio is Intrum’s new innovative payment platform that not only simplifies invoicing but also automates customer management, reduces the risk of customer churn, and helps you build stronger, more profitable customer relationships over time. Fully scalable and seamlessly integrated with your brand, it ensures a professional and cohesive customer experience.

Explore pan-European payment trends

Expert insights and publications within credit management

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