Improve cash flows and long-term profitability
Intrum's Annual and Sustainability Report for 2020
In 2020, Europe awoke to a new reality. The Covid-19 pandemic swept across the world with major consequences for individuals and companies, as well as for society in general. Over the year, we did our utmost to help both companies and individuals return to a sound economy and to keep the wheels of Europe turning.
Supporting our customers. All the way.
Intrum Capital Markets Day 2020
Intrum held a Capital Markets Day Wednesday 18 November 2020. Senior management gave an update on Intrum’s strategic ambitions for the coming years with focus on continued profitable growth and increased scalability, Intrum's role in society and updated financial targets.
Learn more about the impact of late payment in our publications:
Access our publication archive where we have stored all publications about payment behavior
European Payment Report
European Consumer Payment Report
Nordic Debt Collection Analysis
Grow and improve your business by taking advantage of the expertise and experience of Intrum, Europe’s leading Credit Management Services company. We offer both standalone and integrated services. • Debt collection services • Credit optimization services • E-commerce services • Accounts receivable management • Payment services • Portfolio buys
We are Intrum. We lead the way.
We lead the way to prosperous business. Our credit management services give advantages to companies of all sizes. Strong cash flow contributes to continuous growth.
By taking good care of our clients and their customers we contribute to sustained healthy relationships.
Every year we support 80.000 companies. And every day we are in contact with 250.000 people in debt.
With this great influence, comes great responsibilities and opportunities. We are in a unique position to make a difference. Step by step, we make things better for our clients, for their customers, for our industry and for society.
We lead the way to a sound economy.
One in two Europeans say sustainability motivates them to limit their spending
As we mark the World Environmental Day 5th of June, our latest European Consumer Payment Report 2020 finds growing trend towards more sustainable consumption, especially among younger and female consumers.
Treating Customers Fairly: Reflections from the CEO
Intrum has launched 10 principles to promote fair and ethical debt collection practices and treatment of customers, individuals and companies alike, across the credit management industry. We met with Anders Engdahl, President and CEO of Intrum, to talk about the background to the principles.