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Rekapitaliseringstransaktion/Recapitalisation transaction 

För information om Intrums pågående rekapitaliseringstransaktion och tillgång till den svenska rekonstruktionsplanen, klicka här

For information on Intrum’s ongoing recapitalisation transaction and access to the Swedish reorganisation plan, click here

 

We’ve helped nearly 5 million people become debt-free in the last 12 months

How we work
Our approach to sustainability
Building a more resilient and sustainable company

Intrum’s recapitalisation process

Please select your preferred language to read more about Intrum's recent announcement.

English
Svenska

Intrum in numbers

9,500

dedicated employees across 20 countries in Europe.

70,000

businesses trust Intrum to manage their credit management services.

250,000

interactions with people in debt every day.

100+

years of experience in leading the way to a sound economy.

New findings from EPR 2025:

Published 8 April 2025, the annual edition of European Payment Report (EPR) found that stable economic recovery is critical for many businesses. Nearly a quarter of business leaders worry they could be forced to shut down within the next two years if economic conditions do not improve. This could put an estimated 10 million companies at risk, potentially affecting around 40 million jobs across Europe. 

Read more here >>

Helping millions achieve financial recovery

At Intrum, we understand that debt can be a significant burden affecting not only financial health but also mental and emotional wellbeing. Our goal is to provide a way forward for individuals, helping them overcome financial challenges with respect and understanding, while supporting our clients accelerate late payments and recover unpaid invoices.

Helping nearly 5 million people become debt-free is an integral part of Intrum's sustainability strategy.

Financial calendar

View key financial dates and upcoming events
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Explore pan-European payment trends

Expert insights and publications within credit management

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About Intrum

Recent news about our digital transformation

Ophelos, Intrum’s AI-Native collections platform, is now live in six markets

Intrum is continuing its digital transformation at pace through Ophelos, our AI-Native debt resolution platform. Now live across six European markets, Ophelos enables us to deliver improved customer experiences, stronger client outcomes, and more efficient operations.

AI
How we work
Ophelos

Progress in scaling AI-powered debt resolution across Europe

The integration of Ophelos into Intrum has marked a significant shift in the way debt resolution is managed, leveraging AI-driven automation to improve efficiency and customer experience.

Global solutions
AI
Ophelos

Ophelos & Intrum – A unified approach to debt resolution

The financial landscape is changing rapidly, with businesses and consumers alike seeking more digital-first, personalised solutions for debt resolution. Intrum is taking the next step forward with Ophelos, a pioneering AI-driven debt resolution platform that enhances digital engagement and customer experience.

Global solutions
AI
Ophelos

Inio

Inio is Intrum’s new innovative payment platform that not only simplifies invoicing but also automates customer management, reduces the risk of customer churn, and helps you build stronger, more profitable customer relationships over time. Fully scalable and seamlessly integrated with your brand, it ensures a professional and cohesive customer experience.

AI-driven debt collection from Ophelos

Acquired by Intrum in autumn 2023, Ophelos is a leading AI and technology company focused on reducing outstanding debt for its clients and assisting end customers experiencing financial difficulties. Their autonomous debt collection platform, with advanced AI and machine learning technologies, encourages your customers to pay across channels, with a personalized and empathetic customer experience.