Sustainability is at the heart of Intrum’s business
We promote sustainability for people, companies and society. As the leading player in credit management, we are in touch with hundreds of thousands of people in debt on a daily basis. It is our duty to treat all ethically and with empathy and respect, setting the standard for our industry.
Treating Customers Fairly:
10 principles for ethical and sound debt collection practises
As Europe’s largest credit management services company, we bear a great responsibility to conduct our operations in an ethical and sustainable way.
The individual approach: speaking your customer’s language
A rich diversity of languages is one of the ways Intrum’s global presence creates a positive customer experience. We believe coupling the strength of an international business with local knowledge and expertise is the best way to ensure clients and their customers are looked after.