ICS Malaga has been set up to support the wider organisation of Intrum and its clients across Europe by providing key front-line services and delivering on operational excellence.


Every day, we help people to manage their finances and ultimately achieve a debt free date. We are committed to helping our customers throughout their entire debt life cycle through ethical practices, which have been developed utilising our knowledge of a wide range of sectors and markets. Customer Service centers are Centers of Excellence, set up for maximum efficiency, productivity and flexibility all supported by the best technology and offering a great employee experience.

Our vision is for Intrum Customer Service Malaga to become a team of excellence, providing personalised solutions and value to our customers. This means working with solutions that generate growth and create shared value for individuals, companies and society.

Working for us means working with the best people, the best working environment and attractive site, the most interesting clients, the latest market innovations and the highest ethical standards.

To become a digital center of excellence and drive business growth, where our employees, clients, and customers are at the heart of our organization.
Marcello Miceli, Managing Director ICS - Malaga

We are always looking for great people to join us

Current open position:

Why Malaga?

Málaga is in the Top 10 cities with the highest quality of life in Europe. Situated on the southern coast of Spain (the Costa Del Sol), it is a very inclusive place, which boasts a diverse and welcoming population. Malaga is a historical city, full of rich heritage, beautiful culture, and is the birthplace of many artists including Picasso, or movie stars like Antonio Banderas.

Malaga is a chic, cosmopolitan destination with a thriving economy, Offering superb views, stunning coastlines, quality gastronomy, as well as international schools and universities.

It has quickly become a fantastic place to live and work, and ICS Malaga have invested heavily in ensuring our employees have all the tools and support to develop throughout their careers with us.