Intrum’s Capital Markets Day 2023
Intrum invited institutions, investors, analysts and financial media to the Capital Markets Day on 13 September 2023.
In light of the fast-changing and challenging economic environment, the function of the credit management services industry is as important as ever. As the European market leader, Intrum stands at the forefront of this development, in a strong position to support clients and consumers impacted by soaring financial pressure. Securing a well-functioning financial ecosystem is imperative for the prosperity of the wider economy. To stay relevant in this context, Intrum is reviewing its strategic agenda and operating model.
On 13 September 2023, Senior management presented the updated medium-term strategy and financial targets set to be achieved by the end of 2026.
Below you find related materials, including the video recording and full presentation, as well as a chapter by chapter split.
Watch the Capital Markets Day 2023
Introduction: Leading the way - today and tomorrow
Speaker: Andrés Rubio, President & Chief Executive Officer
Andrés Rubio (President and CEO) elaborated on the strong underlying market trends and the strategic pillars that will drive Intrum’s efforts to deliver on the new medium-term financial targets.
Operations: Operational excellence
Speaker: Annette Kumlien, Chief Operating Officer
Annette Kumlien (COO) described the operations and the tech journey that Intrum is embarking on. Annette presented the means and measures that are necessary to achieve operational excellence.
Servicing: Profitable growth through client focus
Speaker: George Georgakopoulos, Global Head of Servicing, Managing Director Greece
Georgios Georgakopoulos (Global Head of Servicing) detailed how client focus and retention drive profitable growth. Georgios addressed how Intrum plans to do more business with more clients in a more profitable way, by providing its existing service offering across all of its markets and through product and value-chain expansion.
Investing: Value extraction & pivot to capital light
Speaker: Javier Aranguren, Chief Investment Officer
Javier Aranguren (CIO) explained the balance between extracting value from the existing book over the near term and building an attractive asset management business over the long term. Javier elaborated on how Intrum will leverage its leading investing platform to grasp emerging investing opportunities.
Financials: Servicing growth and accelerated deleveraging
Speaker: Michael Ladurner, Chief Financial Officer
Michael Ladurner (CFO) presented the financial trajectory, assessing how strong cash generation secures de-risking and creates operational flexibility. Michael further broke down the drivers for reaching the financial targets.
Closing remarks: Intrum today and tomorrow
Capital Markets Day and ad hoc releases