Who’s at the end of the line?

Does it feel like you’ve reached the end of the line financially? That’s there’s no way out? Getting back in control starts with getting in touch. Know that we’re here to support you, all the way.

At Intrum, we know it can feel impossible to break free from problem debt. If you’re struggling to find a way forward, you need help. That’s why we make sure the people at the end of the phone line are experienced, empathetic and kind. We’ll listen to you, support you and find a solution so you don’t have to keep worrying.

Empathy, Ethics, Dedication and Solutions: these are our core values that we stand by. We mean it when we say that we are value driven. Our values are the driving force behind our mission to make a difference. 

Here’s what some of our team members have to say:

“Please don’t worry. There’s going to be a solution here. We can look into this.”

“There are so many different reasons why our customers have ended up in the situation they are in.”

“If you don’t have the money, you don’t have the money. Let’s start with something smaller.”

“We are people, we’re not robots.”

“The joy that you hear in somebody’s voice when they are free, that’s something that you remember.”


We know that late payments happen. That’s why we’re with you every step of the way when they do.