European Consumer Payment Report 2021

The European Consumer Payment Report provides insights to European consumers ability to manage their personal finances

Intrum’s annual European Consumer Payment Report 2021 paints a mixed picture of the economy after Covid. The crisis has had a major impact on consumer's payments behaviour.

Key findings:

  1. The recovery is revealing inflation fears, but differs between countries and demographic groups

  2. Consumers are embracing sustainable behaviours, creating new challenges for businesses

  3. Consumers see an opportunity for future stability but need help to secure financial wellbeing

Download the report: