Improve cash flows and long-term profitability
Economy in Focus – Generation X worst off
Supporting our customers. All the way.
Late payments happen. When they do, we are there for our customers, every step of the way. From the first day our customers hear from us to the day they are back in financial control.
The reason for not being able to pay on time can be anything from a forgotten bill to life-changing events that can have major financial consequences. We are aware that people can find themselves in different degrees of debt, with differing financial circumstances.
For this reason, we attach great importance to offering support in finding a sustainable solution, regardless of the cause of the debt or late payment.
Through an ethical approach, we respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and take back control.
10 principles for ethical and sound debt collection practises
As Europe’s largest credit management services company, we bear a great responsibility to conduct our operations in an ethical and sustainable way.
Learn more about the impact of late payment in our publications:
We have published insights about late and non payments since 1998. Access our publication archive where we have stored all publications about payment behavior.
Grow and improve your business by taking advantage of the expertise and experience of Intrum, Europe’s leading Credit Management Services company. We offer both standalone and integrated services. • Debt collection services • Credit optimization services • E-commerce services • Accounts receivable management • Payment services • Portfolio buys
We are Intrum. We lead the way.
We lead the way to prosperous business. Our credit management services give advantages to companies of all sizes. Strong cash flow contributes to continuous growth.
By taking good care of our clients and their customers we contribute to sustained healthy relationships.
Every year we support 80.000 companies. And every day we are in contact with 250.000 people in debt.
With this great influence, comes great responsibilities and opportunities. We are in a unique position to make a difference. Step by step, we make things better for our clients, for their customers, for our industry and for society.
We lead the way to a sound economy.
Cost of living crisis – caring for your customers
The cost of living crisis continues and adds pressure on consumers who are already struggling with financial difficulties. At Intrum, we are ideally placed to help people in debt find sustainable solutions.
Education begins at home – how Intrum helps consumers, clients and employees
At Intrum we believe education is important for financial stability and independence for consumers, but we also strive to provide resources for our clients and employees to extend their knowledge. This UNESCO International Day of Education, we’re highlighting some of the initiatives we have put in place so far…
Financial education boosts wellbeing
On January 24, UNESCO’s fifth International Day of Education is celebrated, with the theme ‘to invest in people, prioritise education’. Against the backdrop of global recession, growing inequalities and the climate crisis, improving education is more important than ever. At Intrum, we see how education enables consumers to understand and take control of their finances – boosting both economic circumstances and wellbeing.