Our mission

Through Intrum’s payment solutions and credit and collection services we help companies to get paid for their goods and services. We service around 80,000 firms, our clients, to grow by caring for their customers

We service around 80,000 firms, our clients, to grow by caring for their customers. Our focus is to create shared value for business and society, which both benefit from companies being paid on time, and citizens getting out of debt. At Intrum we want to make a lasting contribution: we see ourselves as partners with business, governments and other stakeholders in creating a sound economy.

Intrum has offices in 24 European countries and with a great network of partners we can assist large as well as small and medium-sized companies and organisations around the world. Based on consumer insights, we understand individuals, different perspectives and situations We always treat others with dignity and respect. This goes for our clients and their customers, as well as for our colleagues.  Based on these values, Intrum aims to have trusting and long-term relationships with our clients.

Intrum was established in 2017 as two companies, Intrum Justitia and Lindorff, merged. As one company, we offer smart and efficient processes and solutions with a high degree of service and high ethical standards and values. With our expertise and global coverage, Intrum is the undisputed market leader.