AI that makes debt resolution faster, fairer and more efficient
Better experience, better business
We build tools that make difficult moments easier, both for businesses and the people they serve. With intelligent systems and thoughtful design, we’re making credit management more proactive, personal and humane.
AI-driven collection from Ophelos
Acquired by Intrum in Autumn 2023, the Ophelos platform provides industry-leading AI debt collection and machine learning technologies, smart communications, and vulnerability detection. The offering is currently available for high-volume clients in eight countries: Belgium, France, Ireland, Italy, the Netherlands, Portugal, Spain, and UK.
Leading through transformation: How AI is reshaping Intrum under Andrés Rubio’s leadership
At a recent AI webinar, Intrum CEO and President Andrés Rubio shared his thinking behind the company’s acquisition of Ophelos in 2023. This was a bold step in repositioning Europe’s largest credit management company for an AI-first future.
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