European Consumer Payment Report 2022

Intrum’s annual European Consumer Payment Report 2022 shows that inflation hikes and declining purchasing power has set off a wave of ‘bill-anxiety’ among European households, as they struggle to balance their income and expenditure.

Key findings:

1. Consumer confidence in Europe falls to a new low, setting off a wave of ‘bill-anxiety’ as households struggle to balance income and expenditure

2. The inflation crisis is hitting almost all Europeans, creating new challenges for sectors still recovering from Covid-19

3. Consumers are taking pains to improve their financial understanding, but progress is uneven

This year's full report was released on 24 November.

ECPR 2022 Webinar

Watch our webinar where our speakers speak and analyse what the findings of the European Consumer Payment Report can mean for companies, and how companies can mitigate risks in the new economic landscape. The panel included special guests from the companies Klarna and Whateverland.