The road ahead: Intrum 2030
On 29 January, Intrum presented the result of a strategic review and the company’s direction for the next coming years, including new financial targets; “Intrum 2030”. In the short-term, the strategy focuses on deleveraging and derisking the business, while long-term achieving effeciency gains, raised Servicing performance and becoming the most attractive investing partner.
We are Intrum
Intrum enables financial health by combining a century of expertise with technology to deliver ethical, people-centred debt resolution. We support individuals and businesses in regaining financial control, strengthening trust and resilience across the financial system.
Priorities and financial targets
Presentation of our strategy, short- and long-term priorities, and the financial targets set to be achieved by 2030.
Intrum 2030 is centered on:
- Deleveraging and derisking in the near term
- Driving efficiency, performance and growth in Servicing through technology, data and AI
- Becoming the most attractive investing partner through unparalleled underwriting, deal flow and pricing precision
Financial targets:
- Leverage ratio of ~3x in 2030, defined as net debt/Servicing EBITDA. Assumes that the investment book has a loan-to-value of 80 percent
- A total cost level of SEK 10-11bn in 2030, depending on servicing top-line growth. 2026 cost guidance is 5 percent below 2025 underlying costs, assuming FX rates as of January 2026
- Servicing EBIT-margin of 30-35 percent by 2030
Further explore Intrum's strategic direction
Explore the details of "Intrum 2030"—our strategic roadmap focusing on deleveraging, risk reduction, and long-term efficiency. Access the full presentation and recording below to understand our path forward.