Intrum’s sustainability strategy
Three pillars guiding our efforts
Intrum’s sustainability work is guided by three core pillars: enabling sustainable payments, being trusted and respected, and growing by making a difference. These pillars are embedded across operations and reflect the company’s responsibility to promote responsible business practices. They are aligned with the UN Global Compact’s ten principles, which Intrum has supported since 2016.
Intrum’s sustainability strategy
Enabling sustainable payments
At the core of Intrum’s operations are ethical debt collection, responsible client and portfolio selection, and solutions that support businesses awaiting payment. Through consistent customer treatment and responsible practices across operations, the company contributes to a well-functioning credit ecosystem.
Being trusted and respected
Intrum works to build and maintain trust across the credit ecosystem. This includes a strong focus on ethical business conduct, data protection, and responsible business practices across operations. By maintaining transparency, accountability and consistent standards, Intrum aims to be a reliable and responsible partner to clients, customers and society.
Growing by making a difference
A diverse and inclusive workplace where employees are supported to develop and perform is a key priority for Intrum. By investing in people, building a strong culture and maintaining a responsible approach to leadership, the company aims to attract and retain talent while contributing to long-term value creation.
We are creating sustainable economic conditions for people and businesses
Intrum's approach to sustainability
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