Sustainability strategy pillar 2: Being trusted and respected

Intrum integrates environmental considerations into its operations and decision-making to reduce its overall impact. This includes a structured approach to managing environmental aspects across the business. Through responsible practices and ongoing development of its operations, Intrum works to minimise its environmental footprint over time.

Operating across multiple markets, Intrum maintains a strong focus on ethical business conduct. The company applies clear standards through its Code of Conduct and anti-corruption framework, supported by ongoing risk assessments and internal controls.

Intrum also provides channels for reporting concerns, ensuring that potential misconduct can be addressed in a structured and transparent way. This supports a culture of accountability and responsible business practices.

Handling personal and financial data is an integral part of Intrum’s operations. To maintain trust, the company applies strong standards for data protection and information security across all activities. Through clear processes and consistent oversight, Intrum works to ensure that data is managed securely and responsibly.