Logo
Investors
Press
Sustainability
Business solutions
Insights
About us
‹ Payment discipline: which countries take longest to pay?

Ophelos - AI-driven collection

Ophelos - AI-driven collection

Articles

Leading through transformation: How AI is reshaping Intrum under Andrés Rubio’s leadership

Leading through transformation: How AI is reshaping Intrum under Andrés Rubio’s leadership

At a recent AI webinar, Intrum CEO and President Andrés Rubio shared his thinking behind the company’s acquisition of Ophelos in 2023. This was a bold step in repositioning Europe’s largest credit management company for an AI-first future.

Global solutions
AI
Ophelos
Ophelos, Intrum’s AI-Native collections platform, is now live in six markets

Ophelos, Intrum’s AI-Native collections platform, is now live in six markets

Intrum is continuing its digital transformation at pace through Ophelos, our AI-Native debt resolution platform. Now live across six European markets, Ophelos enables us to deliver improved customer experiences, stronger client outcomes, and more efficient operations.

AI
How we work
Ophelos
Progress in scaling AI-powered debt resolution across Europe

Progress in scaling AI-powered debt resolution across Europe

The integration of Ophelos into Intrum has marked a significant shift in the way debt resolution is managed, leveraging AI-driven automation to improve efficiency and customer experience.

Global solutions
AI
Ophelos
Ophelos & Intrum – A unified approach to debt resolution

Ophelos & Intrum – A unified approach to debt resolution

The financial landscape is changing rapidly, with businesses and consumers alike seeking more digital-first, personalised solutions for debt resolution. Intrum is taking the next step forward with Ophelos, a pioneering AI-driven debt resolution platform that enhances digital engagement and customer experience.

Global solutions
AI
Ophelos