Ophelos, Intrum’s AI-native collections platform, is now live in eight European markets, with Portugal and Italy the latest to join.
Intrum is continuing its digital transformation at pace through Ophelos, our AI-Native debt resolution platform. Now live across six European markets, Ophelos enables us to deliver improved customer experiences, stronger client outcomes, and more efficient operations.
At a recent AI webinar, Intrum's former CEO and President Andrés Rubio shared his thinking behind the company’s acquisition of Ophelos in 2023. This was a bold step in repositioning Europe’s largest credit management company for an AI-first future.
The integration of Ophelos into Intrum has marked a significant shift in the way debt resolution is managed, leveraging AI-driven automation to improve efficiency and customer experience.
The financial landscape is changing rapidly, with businesses and consumers alike seeking more digital-first, personalised solutions for debt resolution. Intrum is taking the next step forward with Ophelos, a pioneering AI-driven debt resolution platform that enhances digital engagement and customer experience.
loading...
