”You have to be a good listener” says Lietta Pennucci from Intrum's UK operations
With more than five years’ experience working in customer support in Intrum’s UK operations, Lietta Pennucci, Customer Operations Manager, knows what she is talking about.
A strong 2019 provides firm foundations in turbulent conditions
At the time of writing, we are experiencing what is a new and challenging situation for us all due to the spread of Covid-19 – one that will have repercussions for virtually all businesses around the world.
Intrum presents its Annual and Sustainability Report for 2019
Intrum Group publishes the Annual and Sustainability Report for 2019. For Intrum, 2019 was yet another eventful year. We took several important steps to further consolidate our market-leading position in Europe
Ethical debt collection during time of crisis
As the world around us changes day by day due to the COVID-19 outbreak, we at Intrum strive to find solutions during these times of uncertainty.
One in five of Europe’s SMEs say late payments are a threat to their business
Payment delays can stop European SMEs from growing, affect cash flow and lead to job losses
These are the precautions European companies take against late payments
Pre-payment and credit checks top the list, but some take no preventative measures at all
It’s money, not love, that keeps some couples together
Intrum report finds that financial worries are preventing people from ending an unhappy relationship
More women than men say finances cause relationship tensions
Insights from Intrum find over one in four women affected,