Servicing: strength and scale across Europe
As Intrum’s Global Head of Servicing, George Georgakopoulos is responsible for Intrum’s credit management services business, with thousands of clients across Europe. He explains that a new focus and restructure has put Intrum in a strong growth position for 2023.
Transformation is on the agenda in Central Europe
While businesses across Europe are deferring long term investment in favour of cost cutting, Central European businesses are more likely to be prioritising digital transformation than other regions, according to Intrum’s European Payment Report 2023.
Inflation strikes in Northern Europe
In Northern Europe, more than half of respondents say their businesses are weaker now than they were 12 months ago, in terms of their revenue, efficiency, and ability to manage disruption. This is higher than in each of the other regions, as well as across Europe as a whole, according to the latest European Payment Report.
Recovery comes slowly to Southern Europe
Businesses in Southern Europe are apprehensive about their customers’ ability or willingness to pay their invoices and debts on time, according to the latest European Payment Report.
Regional round up: a delve into payment behaviour across Europe
Understand the payment landscape across Europe as we have summarised the challenges faced by businesses and consumers in each country. The full breakdown of local results is available in our European Payment Report 2023: Country Snapshots White Paper.
Employee pay demands add to business pressure
Employees faced with cost of living increases are demanding higher wages in almost all businesses, according to Intrum’s latest research. Experts say this could reinforce inflationary pressures and slow economic growth.
Having satisfied customers drives up our resolution rate
The Director of Customer Receivables at energy company E.ON, sees credit management as an extension of E.ON’s own brand.
European businesses to set priorities amidst inflation hikes
The European Payment Report 2023 delves into the ways businesses are handling economic disruption and managing liquidity challenges. As inflation rate hikes continue to be a growing concern, European companies find themselves in a position where they must prioritize cost-cutting over growth. The report uncovers how businesses are coping with this liquidity crunch.