Financial facts

Including key figures, financial overview, definitions and restated figures

2021 in brief

Intrum delivered a strong 2021 · Significant client wins and retentions in CMS and strong results from Strategic Markets · Portfolio investments strongly performed throughout 2021 · Firm foundations in place for further organic growth and deliver on the transformation program into 2022

Full year 2021:

  • Delivery on key priorities - transformation and organic growth
  • Scalability of the operating platform visible with robust cash revenues growth and stable cash costs driving margin expansion. Cash revenues amounted to SEK 22,215 M (21,377) for the full year 2021
  • For the full year cash EBIT increased to SEK 6,343 M (5,580), cash RoIC to 8.9 per cent (7.7) and cash earnings per share (cash EPS) to SEK 28.98 (25.28)
  • Cash EBIT for Credit Management Services increased to SEK 1,640 M (1,596) and the adjusted operating margin decreased to 24 per cent (23). The segment cash RoIC for the year was 8.6 per cent (8.2)
  • Cash EBIT for Strategic Markets increased to SEK 3,009 M (2,539) and the adjusted operating margin increased to 37 per cent (29). The segment cash RoIC for the full year was 19.4 per cent (14.9)
  • Cash EBIT for Portfolio Investments increased to SEK 3,561 M (3,190), cash RoIC was 9.8 per cent (9.0) and total portfolio investments for the full year amounted to SEK 8,106 M (5,129)
  • The Board of Directors proposes a dividend of SEK 13.5 (12.0) per share, corresponding to a total of SEK 1,631 M (1,450)

Five-year summary


Restated figures 

Restated figures from our new segment structure for our credit management services

Historical quarterly figures for 2011 and 2010 in which the operating results for Credit Management and Financial Services have been recalculated in accordance with the new principle. Published 2012.03.27.

Financial and other information related

In connection with its announced combination with Lindorff, Intrum Justitia has made available certain financial and other information concerning Intrum Justitia, Lindorff and the combined group. Published 2017.06.12

Historic pro forma financials for Intrum Justitia and Lindorff

In order to provide further information on the combination of Intrum Justitia and Lindorff,  historic proforma financial development for the combined unit is available here. Published 2017.07.14

Contact person

Investor Relations contact

Emil Folkesson

CFO Office and Investor Relations Director